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What to do if LiveFlow isn't loading

Here's your solution if LiveFlow isn't loading.

Lasse Kalkar avatar
Written by Lasse Kalkar
Updated over a year ago

Is LiveFlow loading forever?

LiveFlow loading

We are really sorry about this!

Here is your solution

  1. Click on your profile icon in the upper right corner of your Google Sheet

  2. Sign out of all of your accounts

  3. Sign back into the Google account you are using with LiveFlow

  4. Go back to your Google Sheet -> Click on Extensions -> LiveFlow

  5. Everything should now be working again!

1) Click on your profile icon in the upper right corner of your Google Sheet

Sign out of Google

2) Sign out of all of your Google accounts

Sign out of Google

3) Sign back into the Google account you are using with LiveFlow

Log into your Google account

4) Go back to your Google Sheet -> Click on Extensions -> LiveFlow

Open Extensions -> LiveFlow

Why is this happening?

First off, we deeply apologize for this annoying bug. It is just as frustrating for us as it might be for you. We feel you.

The bug is, unfortunately, a known issue on Google's Services and we are nudging the Google team as much as we can to get it resolved.

The issue happens if you are logged into multiple Google accounts simultaneously.

If you want to go deep in the weeds, you can track the bug here.

LiveFlow still not working?

Either open a chat here or send a mail to help@liveflow.io. ‍

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