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How to update your credit card and billing details in LiveFlow
How to update your credit card and billing details in LiveFlow

How to update your credit card and billing information

Lasse Kalkar avatar
Written by Lasse Kalkar
Updated over 4 months ago

There are two ways to update your credit card and billing details in LiveFlow.
You must be the billing admin of your account to update billing details

Method 1 - If your email address is attached to your account (Recommended)

  1. Click here to access your billing portal

  2. Insert the email address on file for your LiveFlow account

  3. If the email entered matches your account, you will receive a confirmation code

  4. Enter the confirmation code, and you can access everything in billing!

Method 2 - Through the LiveFlow Web Platform

  1. Click on your Settings Icon

  2. Go to Billing

  3. Click on Open billing portal

  4. This will take you to your Stripe billing portal

  5. Here you can update your credit card details, the email for receipts, and more

If someone else is the billing admin?

If you are trying to gain access to your account’s billing, and you need to be the admin, reach out to us via chat or email help@liveflow.io, and we’ll be with you!

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